How is your information handled?
Everything you send through this website is treated as attorney-client communication, subject to attorney-client privilege. It is used only to provide the services you request, to communicate with you, and for the firm's administration. It is not voluntarily disclosed to anyone outside the firm without your express prior permission or a court order.
Who decides whether your information may be disclosed?
The person who provided it. No information will be voluntarily disclosed to anyone outside the firm without the express prior permission of the person providing the information, or a court order. Who may authorize disclosure is determined by the identifying information given when the client account is created.
How is your information used?
Solely to provide the services you request, to communicate relevant client information, and for the firm's administrative purposes.
How long is it kept?
Information is retained indefinitely, to assure your continued access and the firm's ability to determine what online services were performed. When, in the firm's sole discretion, information is obsolete, it may be destroyed.
Your documents remain available for review in the system after the 30-day revision period, but we do not assure that they will remain available for any set period. Keep your printed and signed originals safe.
How are payments handled?
Payments are processed by Stripe. The firm does not store your credit card information on its servers.
How is your information protected?
The firm takes reasonable security measures to prevent unauthorized access to your information, but does not guarantee the efficacy of those measures.
Questions about your information
Is what I enter covered by attorney-client privilege?
All communications through this website are treated as attorney-client communications, which are subject to attorney-client privilege. That includes the information you give when you create your client account and the answers you give in the interview.
Will my information be shared with anyone?
Not voluntarily, without your express prior permission or a court order.
Can I see my documents again later?
Documents remain available for review after the 30-day revision period, but we do not assure they will do so for any set period. Keep your printed and signed originals in a safe place.
What if I think something has gone wrong?
Tell us at wwh@hofheinzlaw.com or 214.363.2400. In the event of a dispute about how this policy is applied, the firm will take all reasonable actions required to correct any error or problem called to its attention.
The policy itself: Privacy & Confidentiality. How the service works: How the online document service works. More questions, with citations: Wills, Powers of Attorney and Directives in Texas — Questions and Answers. To prepare documents: Online Client Services.